Familiar Excel Features
MedPay's patient payment solution generates a lot of data, making
it difficult to provide for every user's reporting needs using only
pre-defined reports. By providing the reports in real Excel, end users
are more comfortable and productive when reviewing and analyzing the
reports.
"We decided that the best solution would be to use OfficeWriter
to dump data to the user’s PC in Excel format so that users
could then slice and dice the data to their heart's content,"
said TelQuest President David Huie. "Other reporting solutions
may offer the ability to create reports and then export them to
Excel, but only OfficeWriter provides the one-click solution for
generating Excel reports that our clients love."
No Additional Training Needed
"Our primary goal was to allow our end users who typically
do not know SQL to create their own reports with a simple point-and-click
interface," explained Huie. "Many IT vendors boast that
their systems support report-writing solutions such as Crystal Reports.
We could have gone that route as well, but then our clients would
have had to go out and hire someone to write the SQL queries and
figure out our database schema to make those reports work.
"With our OfficeWriter solution, any user who knows how to
operate a mouse can generate complex reports on his or her own."
Web-friendly Licensing
Because OfficeWriter is licensed on a per-server basis, TelQuest
was able to avoid paying for high cost report-writers like Crystal
Reports and Actuate that are licensed on a per-user model.
"We are selling in a market – the hospital industry
– where margins are tight," said Huie. "We, therefore,
have to price our MedPay product so that the ROI is extremely compelling.
We looked at open source reporting solutions, but using them to
develop the highly flexible reporting system we have today would
have been very costly. We then looked at products such as Crystal
and Actuate but were shocked at the high price of these solutions.
Fortunately we came across OfficeWriter which provided all the functionality
we need and at a very reasonable price." |